Mealout® Privacy Policy
1. Introduction
1.1. Mealout® (We) are committed to protecting and respecting your privacy. This policy (together with our website terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that we hold about you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal data and how we will treat it respecting your privacy whilst remaining compliant with the General Data Protection Regulation (EUGDPR) and the Data Protection Act (DPA).
2. Information we may collect from you
2.1 Browsing through our website does not require any personal information. Under certain circumstances though, we may collect and process the following data about you:
- Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation).
- Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services provided when purchasing the mealout® card (including name, postal address, email address, telephone number, as well as payment information).
- Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your email address).
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
3. Uses made of the collected information
3.1 Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
3.2 We may also use your data, or permit selected third parties, such as participating restaurants, to use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.
3.3 We do not sell, rent or lease customer lists to third parties. We may, from time to time, contact you on behalf of extemal business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform affiliate marketing, statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
4. Storage of personal data
4.1 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
4.2 Unfortunately, the transmission of information via the intemet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5. Cookies
5.1 We may use cookies to help personalise your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
5.2 One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise the pages on our site, a cookie helps us to recall your specific information on subsequent visits. When you return to our site the information you previously provided can be retrieved, so you can easily use the features that you customised.
5.3 We may also use cookies to deliver relevant adverts on other reputable websites you visit that show advertising. They will appear in banner format and will be based on your activity whilst browsing our site.
5.4 You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our site.
6. Disclosure of information
6.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, under certain circumstances applying to the existing regulations of 2472/97 Law of Greek Legislation on Personal Data.
6.2 We may as well disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If mealout® or part of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of mealout®, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
7. Member's rights
7.1 You have the right to ask us, or our selected third parties, not to process your personal data for marketing purposes. We, or such third parties, will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can also exercise the right at any time by contacting us at (+30) 210 220 4200 or at enquiries@mealout.com.
7.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
7.3 Your collected personal information remains in our highly secured in office systems for as long as it is required for mealout® to deliver its services to you. Information collected from members that have not renewed their subscription further is stored for 2 years and then securely deleted from the system. You can always contact us via telephone or mail and exercise your right to withdraw and delete all information collected.
8. Intellectual Property rights
8.1 Mealout®'s website as well as its content (including images, graphics, photographs, texts, offering services) constitute intellectual property of mealout®. This property is protected by the relevant terms of Greek Law, E.U. law and international treaties about protection of intellectual property.
8.2 Any copy, reproduction, republication, analog/ digital registration and mechanical reproduction, distribution, transfer, downloading, transmission, alteration, resale, creation of derivative work, total or partial modification of any kind, as well as any deception of the public concerning the real provider of the website's content are strictly forbidden.
8.3 Any reproduction, republication, downloading, formal notice, diffusion or transmission or any other use of the content in any way or by any, means for commercial or other purposes are only allowed with the previous permission in writing by mealout® or any other legal beneficiary of the above mentioned intellectual property rights. Names, images, logos and distinctive features representing mealout® belong exclusively to mealout®, are mealout® trademarks and they are protected by the Greek law, E.U. law and international law about commercial signs, industrial and intellectual property and unfair competition.
8.4 On any occasion, their presentation and exposition on the website mealout.com should not be interpreted by any, means as a transmission or assignation of permission or right of use.
9. Amendments to Privacy Policy
9.1 Any changes or updates we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
10. Contact
10.1 Questions, comments and requests regarding this privacy policy are welcomed and should either be e-mailed to enquiries@mealout.com or addressed to Mealout®, Elaion 15 Street, GR 145 64 Kifisia, Athens